These are the General Queries and questions asked by the customers in detail. You can look for them here.
How do I wear my Kilt and Jacks Kilt?Ethan Wilson
We have different types and kinds of Kilts on Kilt and Jacks. Let's discuss them one by one.
For Tartan Kilts, you need to undo the Velcro then wrap the kilt around your waist or hips then fasten the velcro. The flat side of your kilt (apron) should be squarely in the middle of your torso. Do remember that whenever you wrap the kilt around you, ensure that flat-panel across your front.
Wearing a Utility Kilt is pretty straight forward as there are snap buttons on the front that you may undo to wear it.
Is Kilt and Jacks a secure Website to order from?Ethan Wilson
We use Secure Socket Layer (SSL) which provides end-to-end encryption to our customers which means your data is completely secure while adding it to our website. Furthermore, payment will be made through PayPal which is the best and secure payment solution.
What if I mistakenly added the wrong Information while Ordering?Ethan Wilson
If you think you have measured yourself wrongly or mistakenly added wrong data then need to rectify the mistake with us within 48 hours of ordering. For checking the status of your order you may you use Track Order feature of Kilt and Jacks.
What is the Standard Kilt length size for Men?Ethan Wilson
The Standard Length for kilt will be till your knee cap either it is 20” or 24”. However, it may vary person to person because of height of the person. Generally, a kilt’s end point should touch the upper side of your Knee cap will be the standard size for a kilt.
Are your measurement guides accurate?Ethan Wilson
Yes, all the measurement guides attached with Product descriptions are 100% accurate and the method of measuring is also explained to help you out. You can surely rely on our measurement guides to get yourself measured. However, if you want any personal assistance then you can write to our representative Ethan on this email address: [email protected]. Ethan is a kind guy and he will definitely help out in taking the right measurements.
How much time do you take to Deliver Orders?Ethan Wilson
All the items listed on Kilt and Jacks are made to measure which is why the parcel may be delayed than specified time due to unforeseen future events. Generally, it takes us around 10 to 15 business days to ship a kilt and around 20 to 30 business days to ship a jacket. The manufacturing process is a bit long as we have to maintain the top-most manufacturing standards. We use DHL and FedEx as our shipping partners.
How can I pay for my Order?Ethan Wilson
Kilt and Jacks accept PayPal as its payment mode which accepts all payments under their Secured Socket Layer (SSL) 128-bit encryption. Ones your order is bought then PayPal decode and process your Order to our site. PayPal is one of the most trusted Payment gateway available out there. Moreover, you can also use a Credit or Debit card securely on our site. We use Bluesnap as our Credit and Debit card payment partner who are trusted service provider in the market. All your transactions are end-to-end encrypted and secure.
Do you sell additional aprons with Kilts?Ethan Wilson
Yes, if you require different style of apron for your single Kilt then we can provide you that too even some duplicate apron to be used with your same kilt.
Do you offer all types of Customization in a Kilt?Ethan Wilson
Yes, all type and kind of customization is offered on Kilt and Jacks. You can change each and everything on your Kilt just make sure to contact us before placing your order, our operator will guide you through the process.